Hybrid Global Import Operations Specialist

Woodland Group; Chelmsford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous holiday allowance

Recognition awards and Incentives

Enhanced occupational maternity pay

Salary sacrifice pension scheme

Life insurance

Health cash plan

Mental health and stress hotline

Retail discounts and awards

Discounted health club membership

Real career opportunities

Team bonding opportunities and events

Job summary

Woodland Group is seeking an Import Operations Coordinator for our Asia team based in Chelmsford. The role involves managing the import process, coordinating with suppliers and forwarders, and keeping customers informed of shipment progress.

Hybrid working is available with on-site parking at our head office in Chelmsford. You will work closely with the Operations Manager and teams to ensure accurate documentation and invoicing, with exposure to export operations when required.

Qualifications

• Experience in importing operations (Asia a plus) and understanding of shipping processes.
• Strong written and verbal communication skills.
• Attention to detail and ability to work in a busy environment.

Responsibilities

• Manage all aspects of the import process.
• Obtain and communicate information to meet customer needs.
• Liaise between Suppliers, Forwarders and agents for shipment information.
• Keep customers informed of shipment progress.
• Provide transport companies with information to meet delivery requirements.
• Ensure documentation is on file and billed correctly.
• Cover export operations when required.
• Perform other duties as required by management.

Skills

Import operations

Customer communication

Documentation handling

Liaison with suppliers

CRM systems

MS Excel

Job description

Woodland Group is seeking an Import Operations Coordinator for our Asia team based in Chelmsford. The role involves managing the import process, coordinating with suppliers and forwarders, and keeping customers informed of shipment progress.

Hybrid working is available with on-site parking at our head office in Chelmsford. You will work closely with the Operations Manager and teams to ensure accurate documentation and invoicing, with exposure to export operations when required.