Hybrid Ocean Import Operations Specialist

WR Logistics; Wyke; Hybride; GBP 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

Hybrid working

25 days' holiday

Private healthcare

Résumé du poste

WR Logistics in Bradford is seeking an experienced Ocean Import Operator to own the end-to-end ocean import process, coordinating shipments from booking to delivery. You will liaise with overseas agents, carriers and customers, manage documentation and ensure smooth operations in a hybrid work setup.

The role emphasizes handling FCL/LCL movements, coordinating customs, and providing timely updates while delivering strong customer service and cost control.

Qualifications

• Previous ocean import experience within freight forwarding.
• Strong communication and relationship-building with customers and overseas agents.
• Ability to manage documentation and ensure accuracy.

Responsabilités

• Coordinate ocean import shipments from booking through to final delivery.
• Liaise with overseas agents, shipping lines, hauliers and customers.
• Prepare shipping documentation and coordinate customs clearance.
• Provide accurate updates and resolve delays or shipment queries.
• Obtain rates, prepare quotations and manage shipment costs.
• Maintain records and complete invoicing.
• Build strong relationships through responsive customer service.

Connaissances

Ocean import experience

Customer relationship

Documentation management

Attention to detail

Multi-tasking

Description du poste

WR Logistics in Bradford is seeking an experienced Ocean Import Operator to own the end-to-end ocean import process, coordinating shipments from booking to delivery. You will liaise with overseas agents, carriers and customers, manage documentation and ensure smooth operations in a hybrid work setup.

The role emphasizes handling FCL/LCL movements, coordinating customs, and providing timely updates while delivering strong customer service and cost control.