Hybrid Front-of-House & Facilities Support

Cushman & Wakefield; Wallsend; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Cushman & Wakefield is seeking a highly organized Workplace Support Assistant (Hybrid) to provide flexible support across Front of House, Mail Room, Porterage, and meeting room setup. This role ensures a welcoming environment for clients, visitors and colleagues while maintaining seamless delivery of site services during core hours.

The successful candidate will manage FOH operations, mail handling, room setups, and porterage with strong communication and organisational skills, in a hybrid work

Qualifications

• Proven experience in a customer-facing role with a focus on service excellence.

Responsibilities

• Deliver a warm, professional welcome to visitors and clients.
• Manage FOH reception, visitor registration, and access passes.
• Oversee meeting room and shared space maintenance to brand standards.
• Handle mail, parcels and courier services with accurate records.
• Support setup of meeting rooms, events, and porterage as needed.
• Follow security, HSSE policies and escalate risks.

Skills

Customer service

Communication

Office support

MS Office

Tools

Microsoft Office/Excel

Job description

Cushman & Wakefield is seeking a highly organized Workplace Support Assistant (Hybrid) to provide flexible support across Front of House, Mail Room, Porterage, and meeting room setup. This role ensures a welcoming environment for clients, visitors and colleagues while maintaining seamless delivery of site services during core hours.

The successful candidate will manage FOH operations, mail handling, room setups, and porterage with strong communication and organisational skills, in a hybrid work