Hybrid Workplace Concierge & Facilities Support

Cushman & Wakefield; North Tyneside; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

Cushman & Wakefield is seeking a Workplace Support Assistant in the North Tyneside area. This hybrid role covers Front of House, Mail Room and meeting room support, ensuring a welcoming, efficient environment for clients and colleagues during core business hours.

The role emphasizes customer-focused service, strong communication, and the ability to coordinate space, mail, and porterage tasks within a dynamic Facilities Management team.

Qualifications

• Experience in a customer-facing role with a focus on service excellence.
• Strong communication and interpersonal skills across all levels.
• Highly organized with the ability to multitask and manage a varied workload.
• Detail-oriented with a proactive, solution-focused approach.

Responsibilities

• Greet visitors and manage front of house reception to high presentation standards.
• Oversee FOH areas, visitor registration and escort coordination.
• Manage mail room operations including incoming/outgoing mail and parcels.
• Setup meeting rooms and support porterage and moves as required.
• Ensure security, HSSE compliance and report risks as needed.

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Tools

Microsoft Excel

Job description

Cushman & Wakefield is seeking a Workplace Support Assistant in the North Tyneside area. This hybrid role covers Front of House, Mail Room and meeting room support, ensuring a welcoming, efficient environment for clients and colleagues during core business hours.

The role emphasizes customer-focused service, strong communication, and the ability to coordinate space, mail, and porterage tasks within a dynamic Facilities Management team.