Hybrid Front Desk & Office Administrator

soti; Metropolitan Borough of Solihull; Hybrid; GBP 19,000 - 26,000; Full time

Job summary

SOTI is seeking a Front Desk Administrator in Solihull, hybrid work pattern. The role involves welcoming visitors, managing calls, coordinating office operations, and providing comprehensive administrative support to executives and teams.

The ideal candidate brings strong organizational and communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This is a customer-focused, professional office role in a global tech company.

Qualifications

• 1 year of experience in a similar administrative role.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Excellent telephone manners and professional conduct.
• Demonstrated tact and diplomacy when dealing with people.
• Attention to detail with strong problem-solving skills.
• Proficiency in MS Word, Excel, PowerPoint and email.

Responsibilities

• Check in/out guests and create a pleasant visitors experience.
• Screen and direct calls from the main line to the appropriate department/individual.
• Monitor and order office supplies; coordinate with facilities.
• Efficiently manage executive calendars and provide administrative support.
• Organize internal and external events; manage meeting room bookings.
• Perform clerical duties including data entry, filing, and updating records.
• Process executive expense reports and reconcile credit card statements.
• Assist with inbound/outbound shipments and travel logistics.
• Respond to inquiries with timely and accurate information.
• Support cross-department projects as needed.
• Plan and prioritize workload within service standards.

Skills

Self-starter

Teamwork and independence

Verbal and written communication

Telephone manners

Diplomacy and tact

Attention to detail and problem‑solved

Education

1 year experience in same role or similar

Tools

MS Word

Excel

PowerPoint

Email

Job description

SOTI is seeking a Front Desk Administrator in Solihull, hybrid work pattern. The role involves welcoming visitors, managing calls, coordinating office operations, and providing comprehensive administrative support to executives and teams.

The ideal candidate brings strong organizational and communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This is a customer-focused, professional office role in a global tech company.