Hybrid: Forecasting & Workforce Insight Lead

The AA

Oldbury

Hybrid

GBP 70,000 - 95,000

Full time

6 days ago
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Benefits offered by this job

25 days annual leave
7% employer pension contribution
Free AA breakdown membership from Day
24/7 GP access and wellbeing support
Employee discounts

Job summary

The AA is seeking a Workforce Planning and Operational Insight Manager in Oldbury to lead forecasting, capacity planning and decision-support for Road Operations. This role combines analytical leadership with strategic input to workforce capacity and resilience.

You will shape demand profiling, model scenarios and collaborate across Operations, People, Finance, Data and Technology. A strong, senior-level ability to influence stakeholders will be essential.

Qualifications

  • Senior experience in workforce planning and operational insight.
  • Forecasting, scenario modelling and capacity analysis.
  • Experience leading specialist teams.
  • Ability to influence senior stakeholders.
  • Strong governance and data quality focus.

Responsibilities

  • Shape workforce planning across Road Operations to meet demand and capacity.
  • Lead forecasts, capacity models and scenarios to clarify resource trade-offs.
  • Turn longer-term plans into staffing, skills and shift requirements for productivity and resilience.
  • Set effective rostering, scheduling and variable pay controls.
  • Translate operational and financial insight into clear recommendations for senior leaders.
  • Partner across Operations, People, Finance, Data and Technology to improve data quality and measures.
  • Lead and develop the specialist planning and insight team.

Skills

Workforce planning
Operational insight
Forecasting & modelling
Stakeholder engagement
Team leadership

Tools

Power BI
Workforce management systems

Job description

The AA is seeking a Workforce Planning and Operational Insight Manager in Oldbury to lead forecasting, capacity planning and decision-support for Road Operations. This role combines analytical leadership with strategic input to workforce capacity and resilience.

You will shape demand profiling, model scenarios and collaborate across Operations, People, Finance, Data and Technology. A strong, senior-level ability to influence stakeholders will be essential.

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