Hybrid FM Contract Coordinator

Pareto Facilities Management Ltd; West of England; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Pareto Facilities Management Ltd is seeking a proactive Contract Support to join our Facilities Management team across client sites in the UK. This role blends administration with hands-on operational coordination, ensuring planned and reactive works are scheduled, tracked and completed to contractual standards.

You’ll work with Account Managers, engineers, subcontractors and clients, maintaining accurate records in CAFM and job management systems while supporting RAMS, SLAs and KPIs.

Qualifications

• Experience coordinating engineers, contractors or service activities.
• Experience using a CAFM or job management system.
• Strong Microsoft Office skills.
• Excellent organisation and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Professional approach when dealing with clients and contractors.
• Attention to detail and accuracy.

Responsibilities

• Managing contract and service administration, reports and documentation.
• Raising and supporting quotations and purchase orders.
• Supporting weekly, monthly and ad-hoc client and operational reporting.
• Maintaining accurate information within CAFM and job management systems.
• Logging, tracking and monitoring planned and reactive maintenance jobs.
• Allocating and coordinating work with engineers and subcontractors.
• Closing completed jobs and ensuring required documentation is received.
• Monitoring helpdesk activity, service performance and trends.

Skills

Coordination of engineers/contractors

Microsoft Office skills

Excellent organisation

Strong communication

Independent yet team-oriented

Tools

CAFM or job management system

Microsoft Office

Job description

Pareto Facilities Management Ltd is seeking a proactive Contract Support to join our Facilities Management team across client sites in the UK. This role blends administration with hands-on operational coordination, ensuring planned and reactive works are scheduled, tracked and completed to contractual standards.

You’ll work with Account Managers, engineers, subcontractors and clients, maintaining accurate records in CAFM and job management systems while supporting RAMS, SLAs and KPIs.