Hybrid Employee Experience Coordinator (12‑Month FTC)

Project People; Reading; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

MBNL is seeking an Employee Experience Coordinator/Advisor to join our People, Programmes & Change team. This role focuses on delivering high-quality HR administration, responding to employee queries, maintaining accurate data, and continuously improving processes and self-service solutions to simplify the employee lifecycle.

Based in Reading with a hybrid pattern (2 days in the office), you will work closely with colleagues across People and Business Enablement to provide seamless support,

Qualifications

• Customer-focused approach with passion for employee experience.
• Strong admin, organization and prioritisation skills.
• Experience handling HR queries and data reporting.
• Ability to work across teams in a fast-paced environment.
• Proactive mindset with continuous improvement.

Responsibilities

• Coordinate employee lifecycle activities from onboarding to offboarding.
• Manage and improve HR content and self-service resources.
• Handle employee queries and identify automation opportunities.
• Produce HR reporting and insights on absence, surveys, performance.
• Maintain accurate employee records and support HR administration.
• Support managers with guidance and engagement resources.
• Ensure data security and privacy.
• Collaborate with People and Business Enablement teams to deliver seamless support.
• Identify and implement process improvements to enhance the employee experience.

Skills

Customer focus

Administration

Data reporting

Communication

Attention to detail

Discretion

Tools

Microsoft Office

HRIS systems

Job description

MBNL is seeking an Employee Experience Coordinator/Advisor to join our People, Programmes & Change team. This role focuses on delivering high-quality HR administration, responding to employee queries, maintaining accurate data, and continuously improving processes and self-service solutions to simplify the employee lifecycle.

Based in Reading with a hybrid pattern (2 days in the office), you will work closely with colleagues across People and Business Enablement to provide seamless support,