Hybrid Education Services Assistant

Cardiff University; Cardiff; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Cardiff University is seeking a friendly, organised Hyb Assistant to join our Education Operations team. You will be the first point of contact, providing information, advice and administrative support to students, staff and visitors to ensure an excellent student experience.

You will manage a range of enquiries, maintain records and systems, coordinate appointments and bookings, and support the delivery of student services and events.

Qualifications

• Experience in customer service or administrative roles is advantageous.
• Strong communication and organisational abilities.
• Proactive and professional approach to supporting students and services.

Responsibilities

• Provide information, advice and administrative support to students, staff and visitors to ensure an excellent student experience.
• Manage enquiries, maintain records and systems, coordinate appointments and bookings, and support the delivery of student services and events.

Skills

Customer service

Organization

IT skills

Communication

Tools

Microsoft Office

Job description

Cardiff University is seeking a friendly, organised Hyb Assistant to join our Education Operations team. You will be the first point of contact, providing information, advice and administrative support to students, staff and visitors to ensure an excellent student experience.

You will manage a range of enquiries, maintain records and systems, coordinate appointments and bookings, and support the delivery of student services and events.