Education Ops & Student Services Assistant

Cardiff University; Romford; Híbrido; GBP 21.000 - 24.000; Jornada completa

Descripción de la vacante

Cardiff University is seeking a friendly and organised Hyb Assistant to join the Education Operations team. You will be the first point of contact, providing information, advice and administrative support to students, staff and visitors, and helping to ensure an excellent student experience.

You will manage enquiries, maintain records, coordinate bookings, and support events. The role requires strong communication, customer service and IT skills (Microsoft Office) and a proactive, professional

Formación

• Friendly, organised and customer-focused.
• Experience in a customer service or administrative role is advantageous.
• Excellent communication and customer service skills with strong administrative abilities and IT skills (Microsoft Office).

Responsabilidades

• Provide information, advice and administrative support to students, staff and visitors.
• Manage a range of enquiries, maintain records and systems, coordinate appointments and bookings.
• Support the delivery of student services and events.

Conocimientos

Communication skills

Customer service

Organisational skills

IT literacy

Herramientas

Microsoft Office

Descripción del empleo

Cardiff University is seeking a friendly and organised Hyb Assistant to join the Education Operations team. You will be the first point of contact, providing information, advice and administrative support to students, staff and visitors, and helping to ensure an excellent student experience.

You will manage enquiries, maintain records, coordinate bookings, and support events. The role requires strong communication, customer service and IT skills (Microsoft Office) and a proactive, professional