Hybrid Desktop Engineer - Remote & On-site IT Support

Teleperformance; Greater Manchester; Hybrid; GBP 23,000 - 31,000; Full time

Job summary

Teleperformance in Manchester, United Kingdom, is seeking a Desktop Engineer to provide hands-on desktop and laptop support for employees, both on-site and remotely.

You will diagnose hardware and software issues, manage email and telephony faults, support collaboration platforms, document incidents, and coordinate with IT teams to maintain productivity in a fast-paced environment. This is a hybrid role based in Manchester with a focus on reliable, user-focused tech support.

Qualifications

• Experience in desktop support and incident resolution.
• Strong troubleshooting skills for hardware and software.

Responsibilities

• Provide desktop and laptop support to employees on-site and remotely.
• Diagnose hardware/software issues, emails, telephony, and collaboration tools.

Skills

Desktop Support

Remote Support

Hardware Troubleshooting

Job description

Teleperformance in Manchester, United Kingdom, is seeking a Desktop Engineer to provide hands-on desktop and laptop support for employees, both on-site and remotely.

You will diagnose hardware and software issues, manage email and telephony faults, support collaboration platforms, document incidents, and coordinate with IT teams to maintain productivity in a fast-paced environment. This is a hybrid role based in Manchester with a focus on reliable, user-focused tech support.