Hybrid IT Support Engineer - Desktop & Mobile

Colossus Recruitment Ltd; Tonbridge; On-site; GBP 31,000 - 38,000; Full time

Job summary

Colossus Recruitment Ltd in Tonbridge, UK, is seeking a Desktop Support Engineer to deliver on-site and remote IT support across multiple locations. You will handle desktop and mobile devices, resolve hardware and software issues, and ensure users stay productive.

The role covers Microsoft 365 and Google Workspace, printer and AV peripherals, and light networking. A customer-focused approach and strong troubleshooting are essential, with an Enhanced DBS check required for this position.

Qualifications

• Experience providing desktop and mobile device support.
• Familiar with Office 365 and Google Workspace.
• ITIL knowledge and ticketing system experience (ServiceNow) is a plus.

Responsibilities

• Provide on-site and remote IT support to users across locations.
• Maintain hardware and peripherals including printers, scanners, and AV equipment.
• Assist with image deployment and software updates for Microsoft and Apple devices.

Skills

Desktop support

Office365

Google Workspace

IT troubleshooting

Customer service

Education

CompTIA A+

Tools

ServiceNow

Job description

Colossus Recruitment Ltd in Tonbridge, UK, is seeking a Desktop Support Engineer to deliver on-site and remote IT support across multiple locations. You will handle desktop and mobile devices, resolve hardware and software issues, and ensure users stay productive.

The role covers Microsoft 365 and Google Workspace, printer and AV peripherals, and light networking. A customer-focused approach and strong troubleshooting are essential, with an Enhanced DBS check required for this position.