Hybrid Delivery Manager & Product Owner – Digital Web

Croda; Goole; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Defined benefit Pension scheme

25 days holiday (plus bank holidays)

Private medical insurance

Job summary

Croda is recruiting a Delivery Manager / Product Owner to lead digital delivery for our website solutions. You will convert business priorities into a clear backlog, manage a multidisciplinary team of engineers and testers, and own CrodaOn and related website improvements.

The role is hybrid with travel to Cowick as required. Ideal candidates have experience in website delivery, digital marketing platforms, and agile delivery, plus degree-level education or equivalent.

Qualifications

• Degree-level education or equivalent experience in digital, marketing, business, technology, product or delivery.
• Experience as Delivery Manager, Product Owner, Digital Product Manager or equivalent in website or digital delivery.
• Demonstrable experience managing engineers and testers, including workload planning, coaching and performance management.

Responsibilities

• Own and prioritise the customer-facing website solutions backlog based on business value, user needs, risk and delivery capacity.
• Lead a multidisciplinary team of engineers and testers, setting clear objectives, allocating work, coaching team members and building a culture of accountability, collaboration, quality and continuous improvement.
• Act as Product Owner for CrodaOn and related website improvements, defining clear requirements, user stories, acceptance criteria and outcomes.
• Manage website support and ticket triage, ensuring incidents, requests and improvement opportunities are progressed effectively.
• Engage Digital Marketing, Business Excellence and regional leads to understand campaign, content, functionality and market-sector needs.
• Create delivery plans and coordinate web technology teams, IT, digital agencies and suppliers through design, build, testing and release.
• Manage risks, issues, dependencies and resource constraints affecting website stability, user experience or delivery timelines.
• Coordinate user acceptance testing, release readiness, training input, handover and post-release support.
• Maintain clear backlog, decision, release and status records, communicating progress, risks and benefits to stakeholders.
• Use service data, user feedback and recurring ticket themes to identify improvements and inform the roadmap for customer-facing websites.
• Work with architecture, security and technology teams to ensure customer facing solutions remain supportable, secure and aligned to Croda’s technology strategy.

Skills

Delivery Manager

Product Owner

Stakeholder management

Team leadership

Agile delivery

Website delivery

Digital marketing

Education

Degree-level education

Job description

Croda is recruiting a Delivery Manager / Product Owner to lead digital delivery for our website solutions. You will convert business priorities into a clear backlog, manage a multidisciplinary team of engineers and testers, and own CrodaOn and related website improvements.

The role is hybrid with travel to Cowick as required. Ideal candidates have experience in website delivery, digital marketing platforms, and agile delivery, plus degree-level education or equivalent.