Hybrid Damp & Mould Compliance Administrator

Cottsway Housing Association; Witney; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme with employer up to 10%

Holiday 25–28 days + bank holidays

Flexible working policy

Discounted gym and swimming membership

Job summary

Cottsway Housing Association is recruiting a full-time, permanent Damp and Mould Compliance Administrator in Witney. The role supports the Compliance Team by handling damp and mould case administration, correspondence, calls, and record updates.

A DBS check is part of pre-employment. The package includes a pension with employer contributions up to 10%, holiday entitlement from 25 to 28 days plus bank holidays, flexible working, and active staff benefits such as gym discounts and Costco

Qualifications

• Experience in customer service, housing administration or a busy office environment.

Responsibilities

• Administer damp and mould cases and related records.
• Send correspondence and make telephone calls related to cases.
• Update records and monitor progress of remedial works.
• Carry out checks to ensure remedial works have been completed.

Skills

Customer service

Computer skills

Job description

Cottsway Housing Association is recruiting a full-time, permanent Damp and Mould Compliance Administrator in Witney. The role supports the Compliance Team by handling damp and mould case administration, correspondence, calls, and record updates.

A DBS check is part of pre-employment. The package includes a pension with employer contributions up to 10%, holiday entitlement from 25 to 28 days plus bank holidays, flexible working, and active staff benefits such as gym discounts and Costco