Hybrid Customer Service Specialist — Growth & Training

School Result; Brighton; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Annual performance-based bonus

Full benefits package

Hybrid work flexibility

Fun, fast-paced environment

Inclusive workplace culture

Job summary

A customer service provider in Brighton is looking for a dedicated Customer Service Representative to join its Client Services team. This full-time hybrid role allows you to provide exceptional support to clients, resolve issues, and deliver training. Candidates should have excellent communication skills and experience in customer service. The position offers a salary range of £24,000–£28,000 and includes an annual performance-based bonus and a full benefits package including medical and dental coverage.

Qualifications

• 1+ years of customer service experience required.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Responsibilities

• Communicate with clients and applicants via phone, email, and chat.
• Provide information about products and services.
• Document call details, tasks, and actions in CRM tools.

Skills

Customer service experience

Excellent communication skills

Strong organization and time management

Analytical and problem-solving abilities

Strong Microsoft Office knowledge

Fluency in one or more languages

Experience in background screening

Knowledge of Salesforce or similar CRM

Job description

A customer service provider in Brighton is looking for a dedicated Customer Service Representative to join its Client Services team. This full-time hybrid role allows you to provide exceptional support to clients, resolve issues, and deliver training. Candidates should have excellent communication skills and experience in customer service. The position offers a salary range of £24,000–£28,000 and includes an annual performance-based bonus and a full benefits package including medical and dental coverage.