Hybrid Customer Service Administrator: Order-to-Cash

Manpower UK; Gateshead; Ibrido; GBP 20.000 - 21.000; Tempo pieno

Descrizione del lavoro

AkzoNobel, a global paints and coatings leader, seeks a Customer Service Administrator in Gateshead on a temporary contract running to December 2026. The role is based in Felling with 3 days in the office and 2 days working from home, hours 7.30am–3.30pm, 36.25 hours weekly.

Pay ranges £14.20–£15.20 per hour, engaging in orders-to-cash activities and customer support. The successful candidate will demonstrate strong administrative accuracy, confident communication, and solid IT skills, ideally

Competenze

• Customer service experience with a strong customer focus.
• Experience in SAP is beneficial.
• High level of accuracy and attention to detail.
• Excellent interpersonal skills and ability to enthuse and influence.
• Proficient in Microsoft Word and Excel.

Mansioni

• Manage orders-to-cash processes including order processing, shipping, invoicing, statements and returns/collections.
• Arrange courier shipment orders and Brexit-related paperwork.
• Coordinate haulier/FedEx bookings and release Made to Order batches.
• Log dispatch paperwork daily and reconcile freight invoices.
• Maintain Daily Priority sheet and assist sales with administration.
• Assist with customer information requests and support sales managers.
• Direct customer queries to technical support and handle general office admin.

Conoscenze

Customer service experience

Attention to detail

Interpersonal skills

Strong administrative skills

Strumenti

SAP

Microsoft Word

Microsoft Excel

Descrizione del lavoro

AkzoNobel, a global paints and coatings leader, seeks a Customer Service Administrator in Gateshead on a temporary contract running to December 2026. The role is based in Felling with 3 days in the office and 2 days working from home, hours 7.30am–3.30pm, 36.25 hours weekly.

Pay ranges £14.20–£15.20 per hour, engaging in orders-to-cash activities and customer support. The successful candidate will demonstrate strong administrative accuracy, confident communication, and solid IT skills, ideally