Hybrid Customer Experience Coordinator (6-Month FTC)

Agri-Web Limited; Peterborough; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Matched pension up to 10%

Flexible benefits

Job summary

ABN in Peterborough is looking for a Customer Support Coordinator on a 6-month fixed term contract. The role combines home and office work in a hybrid pattern, with a 37.5 hour week and occasional Saturday rota coverage.

You will take orders, process them in internal systems, and keep stakeholders informed about order status. You’ll communicate with farmers and colleagues, ensuring accurate data entry and timely responses.

Qualifications

• Must have excellent attention to detail.
• Comfortable communicating by phone, email and messaging.
• Experience in data entry and order processing.

Responsibilities

• Take and process customer orders.
• Respond to queries and provide order updates.
• Coordinate with internal teams to update order statuses.
• Maintain accurate customer records.

Skills

Excellent communication

Phone & email support

Data entry accuracy

Customer service

Relationship building

Job description

ABN in Peterborough is looking for a Customer Support Coordinator on a 6-month fixed term contract. The role combines home and office work in a hybrid pattern, with a 37.5 hour week and occasional Saturday rota coverage.

You will take orders, process them in internal systems, and keep stakeholders informed about order status. You’ll communicate with farmers and colleagues, ensuring accurate data entry and timely responses.