Hybrid Customer Advisor — £300 Monthly Bonus

Search; Bradford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid working after probation

Training and development opportunities

Up to £300 monthly bonus

Job summary

Search is hiring a friendly and motivated Customer Service Advisor to join a busy telephone-based team in Bradford. You will handle inbound and outbound calls, assist customers with warranty, vehicle protection and related products, and identify sales opportunities while maintaining high standards of service and compliance.

Key requirements include Maths and English GCSE, excellent communication, a professional telephone manner, and the ability to work toward targets with attention to detail.

Qualifications

• Maths and English GCSE are required.
• Excellent communication and listening skills expected.
• Friendly, professional telephone manner and compliance focus.

Responsibilities

• Handle inbound and outbound customer calls.
• Provide clear, friendly and professional customer service.
• Identify customer needs and promote suitable products.
• Achieve sales and performance targets.
• Maintain accurate records and follow company procedures.
• Comply with GDPR, Consumer Duty and relevant regulatory requirements.
• Attend training, coaching and team meetings.
• Complete mandatory training and relevant CPD requirements.

Skills

Excellent communication

Active listening

Empathetic telephone manner

Target-driven

Attention to detail

Compliance awareness

Education

Maths GCSE

English GCSE

Job description

Search is hiring a friendly and motivated Customer Service Advisor to join a busy telephone-based team in Bradford. You will handle inbound and outbound calls, assist customers with warranty, vehicle protection and related products, and identify sales opportunities while maintaining high standards of service and compliance.

Key requirements include Maths and English GCSE, excellent communication, a professional telephone manner, and the ability to work toward targets with attention to detail.