Hybrid Credit Controller Derby Remote-Enabled Debt Recovery

SF Partners; East Midlands; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

SF Partners in Derby is seeking an experienced Credit Controller to join a supportive finance team on a temporary ongoing basis. The role focuses on managing a portfolio of debtor accounts, chasing payments and resolving queries to protect cash flow.

You’ll work in a hybrid pattern, liaising with customers and internal departments, producing statements, and supporting reporting and audits. Strong Excel skills and a proactive, team-oriented approach are essential.

Qualifications

• Experience in Credit Control.
• Able to manage own ledger and chase debts.
• Proficient with Excel and MS Office.
• Strong communication and relationship-building skills.
• Detail-oriented and organised.
• Capable of working both independently and in a team.

Responsibilities

• Manage and monitor your own portfolio of debtor accounts, ensuring payments are received within agreed terms.
• Proactively contact customers to chase outstanding balances via telephone and email.
• Investigate and resolve account queries and payment discrepancies.
• Build strong relationships with customers and internal departments to support debt recovery.
• Manage the Credit Control inbox and respond to queries promptly.
• Produce and issue customer statements and relevant correspondence.
• Support direct debit collections and cash allocation activities.
• Maintain accurate and up-to-date customer account records.
• Assist with reporting, reconciliations and audit requirements.
• Identify opportunities to improve existing processes and procedures.

Skills

Debt collection

Communication skills

Relationship-building

Attention to detail

Organisational skills

Independent work

Team player

Tools

Excel

Microsoft Office

Job description

SF Partners in Derby is seeking an experienced Credit Controller to join a supportive finance team on a temporary ongoing basis. The role focuses on managing a portfolio of debtor accounts, chasing payments and resolving queries to protect cash flow.

You’ll work in a hybrid pattern, liaising with customers and internal departments, producing statements, and supporting reporting and audits. Strong Excel skills and a proactive, team-oriented approach are essential.