Senior Credit Controller

Eaton Syalon Ltd; Hemington; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Eaton Syalon Ltd. in South Derbyshire is seeking a Senior Credit Controller to own the end-to-end credit control process. The role is hybrid, offering 2 days from home, with a focus on proactive debt collection and ledger management.

You’ll manage high-volume accounts, use ERP systems, and mentor junior colleagues while maintaining strict compliance and accurate reporting. Strong Excel skills and CICM study are advantageous.

Qualifications

• Experience in credit control and managing debtor ledgers.
• Proven ability to work to targets and deadlines.
• Strong attention to detail and accurate reconciliations.

Responsibilities

• Proactively collecting outstanding payments
• Managing and maintaining an allocated debtor ledger
• Investigating invoice queries and resolving issues at source
• Reconciling accounts and issuing monthly statements
• Matching credit notes, deductions and open transactions
• Monitoring payment behaviour and identifying credit risks
• Completing credit checks and recommending credit limits
• Recommending credit holds and debt-recovery action
• Building relationships with customers and internal teams
• Mentoring junior colleagues

Skills

Credit control

High-volume accounts

Excel skills

Stakeholder communication

Attention to detail

Education

CICM qualification

Studying CICM

Tools

ERP systems

EDI invoicing

Job description

Role: Senior Credit Controller

Location: South Derbyshire (Hybrid 2 Days from home)

Hours: 37.5 hours per week (Early finish on Friday)

Eaton Syalon are supporting a business in South Derbyshire with the recruitment of a Senior Credit Controller. This hands-on role offers ownership of an allocated customer ledger and the complete end-to-end credit control process.

We’re looking for an experienced Credit Controller who is process-driven, tenacious and comfortable working to targets. You’ll have excellent communication skills, strong attention to detail and the confidence to take ownership of decisions across your allocated accounts. Experience managing high-volume customer accounts, using modern ERP systems or handling EDI invoicing would be beneficial.

Key Responsibilities

• Proactively collecting outstanding payments
• Managing and maintaining an allocated debtor ledger
• Investigating invoice queries and resolving issues at source
• Reconciling accounts and issuing monthly statements
• Matching credit notes, deductions and open transactions
• Monitoring payment behaviour and identifying credit risks
• Completing credit checks and recommending credit limits
• Recommending credit holds and debt-recovery action
• Building relationships with customers and internal teams
• Mentoring junior colleagues

Person Profile

• Experienced Credit Control or Senior Credit Controller
• Broad exposure across collections and credit-risk management
• Previous exposure mentoring junior team members is advantageous
• Strong Excel skills are essential.
• CICM qualification or studying towards is advantageous