Hybrid Contract Administrator | Sales & Compliance

PHS Group Limited; Caerphilly; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid working after probation period

Free Parking on-site

Access to Virtual GP for you and your

23 days holiday + bank holidays

ILM training through external and in‑h

Job summary

phs Group is seeking a detail-oriented Contract Administrator at its Caerphilly Head Office in the United Kingdom. The role focuses on processing contracts and sales orders, ensuring compliance with terms and conditions, and delivering accurate administration to support internal and external customers.

The ideal candidate will combine strong organisational skills with excellent communication, a proactive problem-solving approach, and the ability to work collaboratively across departments.

Qualifications

• Excellent organisational skills and strong attention to detail.
• Effective communication and relationship-building abilities.
• Strong computer literacy and keyboard skills.
• Ability to analyse information, identify issues, and resolve problems.
• Customer-focused approach with empathy, professionalism, and confidence.
• Ability to meet deadlines and work under pressure.
• Ability to work independently and as part of a team.
• Tact, diplomacy, and strong interpersonal skills.
• Desirable: sales ledger or contract administration experience; negotiation skills and commercial awareness.

Responsibilities

• Processing contracts and sales orders accurately and within agreed service levels.
• Reviewing contracts to ensure pricing, terms, and procedures compliance.
• Maintaining negotiated pricing agreements where applicable.
• Liaising with internal teams and customers to resolve queries and issues efficiently.
• Processing contract amendments and customer account updates as required.
• Managing mistake logging processes and coordinating corrective actions.
• Producing and issuing customer correspondence and supporting documentation.
• Developing a broad understanding of the business to support collaboration across departments.
• Contributing to departmental objectives and improving performance through training and development.

Skills

Organisational skills

Communication skills

Computer literacy

Analytical thinking

Customer focus

Deadline driven

Independent worker

Interpersonal skills

Tools

Microsoft Office

Job description

phs Group is seeking a detail-oriented Contract Administrator at its Caerphilly Head Office in the United Kingdom. The role focuses on processing contracts and sales orders, ensuring compliance with terms and conditions, and delivering accurate administration to support internal and external customers.

The ideal candidate will combine strong organisational skills with excellent communication, a proactive problem-solving approach, and the ability to work collaboratively across departments.