Contracts Administrator: Client & Operations Support

RGIT Australia; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Development opportunities

Salary sacrifice schemes

Wellbeing resources

Discount platform

Enhanced family leave provisions

Recognition initiatives and awards

Sick pay

Job summary

Cardo Group in Cardiff is seeking a Contracts Administrator to support our Contracts Manager and keep day-to-day operations running smoothly. You will log jobs in our internal system, schedule appointments with tenants, use client portals for updates, and prepare regular client reports.

This role offers development opportunities and a clear path for progression, with a salary increase after probation, and a friendly team focused on delivering quality service to tenants and clients.

Qualifications

• Previous experience in a customer service role.
• Strong communication and interpersonal skill.
• Highly organised with the ability to prioritise tasks throughout the day.

Responsibilities

• Logging jobs into our internal system.
• Scheduling and communicating appointments with tenants.
• Using client portals for updates and communication.
• Liaising with clients, operatives, and subcontractors.
• Monitoring and responding to emails in a timely manner.
• Sending regular reports to client.
• Raising purchase orders as required.
• Supporting the Contracts Manager with general administrative tasks.
• Collaborating effectively within a team environment.

Skills

Customer service

Communication

Interpersonal skills

Organised

Team player

Problem solving

Tools

Client portals

Internal systems

Job description

Cardo Group in Cardiff is seeking a Contracts Administrator to support our Contracts Manager and keep day-to-day operations running smoothly. You will log jobs in our internal system, schedule appointments with tenants, use client portals for updates, and prepare regular client reports.

This role offers development opportunities and a clear path for progression, with a salary increase after probation, and a friendly team focused on delivering quality service to tenants and clients.