Hybrid Client Services Administrator - Occupational Health

Vita Health Group Limited; Congleton; Híbrido; GBP 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

8 bank holidays

Cycle to work scheme

Employee assistance programme (EAP)

Company social events

Descripción de la vacante

Vita Health Group Limited, part of Spire Workplace Health, is seeking an proactive Administrator to join our Client Services team in a hybrid Cheshire-based role.

You will coordinate occupational health referrals, support clinicians and maintain accurate records, while delivering high-quality service to clients and internal stakeholders. The role emphasizes confidentiality, data protection, and a patient‑focused approach, with 25 days leave and additional benefits.

Formación

• Experience in a busy, customer-focused environment.
• Ability to coordinate referrals and clinic schedules.
• Confidential data handling and GDPR compliance.

Responsabilidades

• Manage and respond to customer enquiries professionally.
• Maintain records and documentation for occupational health appointments.
• Coordinate health surveillance recall dates and clinic schedules.
• Support Occupational Health clinicians with admin tasks.
• Maintain stock levels by forecasting clinic requirements and ordering supplies.
• Liaise with clients, managers, employees and internal stakeholders.
• Set up New Customer accounts per company policies.
• Ensure information handling complies with data protection.
• Deliver high standard of customer service throughout the OH journey.

Conocimientos

Organisational skills

Multitasking

Problem solving

Team player

Customer service

Herramientas

Microsoft 365

CRM systems

Descripción del empleo

Vita Health Group Limited, part of Spire Workplace Health, is seeking an proactive Administrator to join our Client Services team in a hybrid Cheshire-based role.

You will coordinate occupational health referrals, support clinicians and maintain accurate records, while delivering high-quality service to clients and internal stakeholders. The role emphasizes confidentiality, data protection, and a patient‑focused approach, with 25 days leave and additional benefits.