Remote Client Coordinator – Occupational Health

People First; United Kingdom; Remote; GBP 22,000 - 27,000; Full time

Job summary

Health Partners is recruiting a Client Associate to support case management and delivery of occupational health services. You will coordinate appointments, liaise with clients, employees, clinicians and third parties, proofread and release reports, and handle invoicing and case closures.

The role emphasizes GDPR compliance, strong organisation, and excellent communication to support clients and the wider team. Remote UK-based, 37.5 hours a week, with a maternity/secondment contract.

Qualifications

• GCSEs in English and Maths required.
• Excellent verbal and written communication essential.
• Sound knowledge of GDPR regulations.
• Good IT skills including databases, telephony and Outlook.
• Able to take initiative and show attention to detail.
• Willing to develop professionally and work well in a team.

Responsibilities

• Manage Occupational Health cases: booking appointments, reviewing cases, chasing updates, and releasing reports.
• Handle invoicing and case closures.
• Answer calls, make outbound calls, and reply to emails.
• Coordinate with clients, employees, clinicians and third parties.
• Maintain GDPR compliance and protect sensitive information.
• Coordinate diaries for clinical staff and support timetable adherence.

Skills

Excellent communication skills

GDPR knowledge

IT skills (Outlook, databases)

Initiative & attention to detail

Customer service experience

Multitasking

Integrity & confidentiality

Case management experience in Health/Ọ

Working from Home experience

MS 365 including Word and Excel

GCSE English

GCSE Maths

Diary management

Education

GCSEs in English and Maths

Tools

Microsoft 365

Outlook

Database systems

Job description

Health Partners is recruiting a Client Associate to support case management and delivery of occupational health services. You will coordinate appointments, liaise with clients, employees, clinicians and third parties, proofread and release reports, and handle invoicing and case closures.

The role emphasizes GDPR compliance, strong organisation, and excellent communication to support clients and the wider team. Remote UK-based, 37.5 hours a week, with a maternity/secondment contract.