Hybrid Client Onboarding & Relationship Specialist

4M Recruitment Ltd.; East Midlands; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Company pension

Private medical insurance

Health and wellbeing programme

Hybrid work model

Job summary

4M Recruitment Ltd. is seeking a Customer Relationship Administrator to join a growing organisation in the East Midlands. You will support onboarding, respond to queries by email and phone, and coordinate with colleagues across the business to resolve issues.

The role requires strong communication, excellent attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office is essential and previous procurement or supplier management experience is a bonus.

Qualifications

• Experience in administration, customer service or operations.
• Strong communication and attention to detail.
• Confidence using Microsoft Office.

Responsibilities

• Onboard and register business customers.
• Respond to queries via email and telephone.
• Document, ensure compliance, and manage payments questions.
• Maintain accurate records and manage shared inboxes.
• Collaborate with internal teams to resolve issues.
• Prepare reports and support wider team activities.
• Identify process improvements for supplier experience.

Skills

Administration

Customer service

Attention to detail

Microsoft Office

Tools

Microsoft Office Suite

Job description

4M Recruitment Ltd. is seeking a Customer Relationship Administrator to join a growing organisation in the East Midlands. You will support onboarding, respond to queries by email and phone, and coordinate with colleagues across the business to resolve issues.

The role requires strong communication, excellent attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office is essential and previous procurement or supplier management experience is a bonus.