Onboarding & CRM Success Specialist — Hybrid (UK)

Rex; Greater London; Hybrid; GBP 38,000 - 62,000; Full time

Benefits offered by this job

Extra day off for birthday

Additional accrued holiday leave

Volunteer leave

Work anywhere in the world for up to 4 weeks

Health insurance and wellbeing benefits

Job summary

A digital solutions provider in Greater London is seeking a Customer Onboarding & Support Specialist to manage client onboarding, deliver tailored training sessions, and support customer engagement. The ideal candidate will have strong communication skills and experience in customer service or CRM roles. This full-time position offers a hybrid work model and a supportive work environment focused on continuous improvement. Additional benefits include extra leave for personal milestones and health insurance.

Qualifications

• Experience in the real estate industry is preferred.
• Experience in CRM or customer success roles.
• Strong written and verbal communication skills.

Responsibilities

• Manage onboarding of new Rex accounts over 4–12 weeks.
• Act as primary contact for clients during onboarding.
• Facilitate tailored training sessions for clients.

Skills

Customer Service

CRM Software

Communication

Problem-Solving

Time Management

Job description

A digital solutions provider in Greater London is seeking a Customer Onboarding & Support Specialist to manage client onboarding, deliver tailored training sessions, and support customer engagement. The ideal candidate will have strong communication skills and experience in customer service or CRM roles. This full-time position offers a hybrid work model and a supportive work environment focused on continuous improvement. Additional benefits include extra leave for personal milestones and health insurance.