Hybrid: Business Systems & Automation Lead

LFS Ltd; Gillingham; On-site; GBP 50,000 - 60,000; Full time

Job summary

London Fire Solutions is seeking an experienced Business Systems Manager to own and optimise our core systems, integrations and data-driven decision support. The role drives automation, AI opportunities and real-time reporting across the business.

Based in Gillingham, this office-based position reports to the Managing Director and collaborates with the senior team to streamline workflows and reduce manual administration.

Qualifications

• Proven experience managing business systems in a growing business.
• Strong CRM or operational management systems experience, ideally HubSpot.
• Experience with systems integration, APIs and workflow automation.
• Experience developing management dashboards and reporting.
• Good working knowledge of Microsoft 365 and SharePoint.
• Ability to manage external IT suppliers and deliver projects on time and budget.
• Excellent communication and problem-solving skills with a hands-on approach.

Responsibilities

• Manage and continuously improve core business systems, including HubSpot, OneTrace and Aeromark.
• Develop integrations between systems using APIs and other technologies.
• Collaborate with departments to streamline workflows and maintain accurate data.
• Ensure systems are used consistently and effectively across the business.
• Develop KPIs and live dashboards covering operational, commercial and financial performance.

Skills

HubSpot CRM

OneTrace

Aeromark

APIs

Power BI

Microsoft 365

SharePoint

Data dashboards

Job description

London Fire Solutions is seeking an experienced Business Systems Manager to own and optimise our core systems, integrations and data-driven decision support. The role drives automation, AI opportunities and real-time reporting across the business.

Based in Gillingham, this office-based position reports to the Managing Director and collaborates with the senior team to streamline workflows and reduce manual administration.