Business Systems Lead: AI, Data & Process Innovator

OpenWorks Engineering Ltd; Prudhoe; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary starting from £50,0

Discretionary annual bonus up to 25%

8% employer pension match

25 days holiday

Private healthcare

Salary sacrifice for EV car

Cycle to work

Learning budget £250

Team socials

Breakfast & lunch provided

Job summary

OpenWorks Engineering Ltd in the United Kingdom is seeking a Business Systems Manager who will strengthen how we use systems, data and AI across the business, coordinating with departments to identify opportunities and deliver technology-enabled improvements.

You'll shape how our systems develop as OpenWorks grows, working with departmental leaders and our IT team to improve efficiency, data quality and organisational effectiveness, and to deliver practical solutions that matter.

Qualifications

• Experience evaluating, selecting and implementing business systems across an organisation.
• Strong experience gathering business requirements and translating them into practical technology solutions.
• Experience working across business systems supporting different departmental functions, with an understanding of how systems interact and integrate.
• Knowledge of cloud platforms, technical requirements and supplier management, with an understanding of how technology can support business needs.
• An understanding of AI integration technologies and techniques, with experience implementing AI-driven workflows desirable.
• Pragmatic, solutions-focused and able to identify opportunities to improve efficiency, quality, data and business performance.
• Able to work confidently with non-technical users, guide stakeholders through system decisions and communicate technical considerations in terms of business impact.
• Experience within engineering, manufacturing, defence or aerospace would be beneficial, as would knowledge of engineering and manufacturing systems.

Responsibilities

• Map and optimise our systems: Build an understanding of our business systems, data ownership and workflows, identifying opportunities to improve how technology supports the organisation.
• Identify business improvement opportunities: Work with departments to identify practical ways technology can improve efficiency, quality, compliance, data accuracy and reporting.
• Coordinate system requirements: Bring together requirements across departments to ensure solutions are aligned, prioritised and avoid unnecessary duplication.
• Manage system development: Monitor system performance, suitability and lifecycle, identifying constraints and opportunities as the business grows.
• Deliver new systems: Facilitate requirements, stakeholder engagement and formal system reviews to ensure new technology meets genuine business needs and delivers the required functionality.
• Support successful adoption: Help departments get the most from new and improved systems through effective communication, guidance and user support.
• Develop business intelligence: Use information from operational systems to generate insight and support better business decision-making.
• Explore AI opportunities: Evaluate emerging AI technologies and work with departments to identify practical opportunities that deliver tangible business improvements.

Skills

Business systems

Requirements gathering

Systems integration

Cloud platforms

AI awareness

Communication

Business impact

Engineering background

Job description

OpenWorks Engineering Ltd in the United Kingdom is seeking a Business Systems Manager who will strengthen how we use systems, data and AI across the business, coordinating with departments to identify opportunities and deliver technology-enabled improvements.

You'll shape how our systems develop as OpenWorks grows, working with departmental leaders and our IT team to improve efficiency, data quality and organisational effectiveness, and to deliver practical solutions that matter.