Automation & Systems Manager — HubSpot & BI

Hyra; England; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Direct access to Managing Director

Office-based in Gillingham

WFH up to 1 day/week after probation

Job summary

London Fire Solutions (LFS) in Gillingham, Kent seeks a seasoned Business Systems Manager to own our core business systems, integrations, automation and management information. This role reports to the Managing Director and collaborates with the senior management team to streamline processes and drive efficiency.

Our systems include HubSpot, OneTrace, Aeromark, and Microsoft 365; you will ensure these tools work together to deliver real-time insights, reduce admin time and support growth.

Qualifications

• Proven experience managing and improving business systems within a growing business.
• Strong CRM or operational management systems experience, ideally HubSpot.
• Experience with systems integration, APIs and workflow automation.
• Experience developing management dashboards and reporting.
• Good working knowledge of Microsoft 365 and SharePoint.
• Ability to manage external IT suppliers and deliver projects to timescales and budgets.

Responsibilities

• Manage and continuously improve core business systems (HubSpot, OneTrace, Aeromark).
• Develop integrations between systems using APIs and other technologies.
• Improve workflows, reduce duplicated administration and maintain accurate data.
• Ensure systems are used consistently and effectively across the business.
• Develop KPIs and live dashboards for operations, commercial and financial performance.
• Build automated reporting using Power BI or existing platforms.
• Identify opportunities to improve productivity via automation and AI.
• Lead systems projects and provide practical training to teams.

Skills

CRM systems (HubSpot)

Systems integration

Workflow automation

Dashboards & reporting

Microsoft 365

SharePoint

Vendor/IT supplier management

Communication & coordination

Tools

HubSpot

OneTrace

Aeromark

Power BI

Microsoft 365

SharePoint

Job description

London Fire Solutions (LFS) in Gillingham, Kent seeks a seasoned Business Systems Manager to own our core business systems, integrations, automation and management information. This role reports to the Managing Director and collaborates with the senior management team to streamline processes and drive efficiency.

Our systems include HubSpot, OneTrace, Aeromark, and Microsoft 365; you will ensure these tools work together to deliver real-time insights, reduce admin time and support growth.