Hybrid Apprenticeship Team Coordinator

Capita; United Kingdom; Hybrid; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Salary up to £27,000

23 days holiday

Company pension

Cycle to work

Maternity leave

Shared parental leave

Free parking

Free accommodation

Gym facilities

Job summary

Capita Fire Service College in Moreton-in-Marsh is seeking an Apprenticeship Team Coordinator to provide reliable coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches, ensuring onboarding, records and communications are completed accurately and on time.

This is a coordination and administration role; you will manage enrolments, welcome information, learner records, meetings and action tracking, with a focus on data

Qualifications

• Experience delivering high-quality coordination or administration in a busy, customer-focused environment.
• Ability to maintain accurate records, trackers and documentation across multiple workflows.
• Confident in using Microsoft 365 apps and learning new systems quickly.

Responsibilities

• Coordinate enrolment and onboarding activity from referral to start.
• Issue welcome information, gather documentation and monitor outstanding actions.
• Create and maintain learner records accessible to colleagues.
• Coordinate appointments and handovers between learners, employers and Delivery Coaches.
• Support progress reviews and learner meetings with Delivery Coaches and employers.
• Coordinate employer meetings, papers, notes and follow-up actions.
• Maintain employer documentation and track actions for timely resolution.
• Keep auditable records in line with processes and data protection requirements.
• Support reporting, action tracking and deadline monitoring across the provision.
• Provide meeting, diary, inbox and document administration for the Apprenticeship Team.

Skills

Coordination

Administration

Microsoft 365

Tools

Outlook

Copilot

Teams

Word

Excel

Job description

Capita Fire Service College in Moreton-in-Marsh is seeking an Apprenticeship Team Coordinator to provide reliable coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches, ensuring onboarding, records and communications are completed accurately and on time.

This is a coordination and administration role; you will manage enrolments, welcome information, learner records, meetings and action tracking, with a focus on data