Apprenticeship Programs Coordinator

Capita; Moreton-in-Marsh; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Salary up to £27k

23 days holiday

Pension

Cycle2work

Maternity leave

Volunteer days

Employee networks

Onsite facilities

Job summary

Capita Fire Service College in Moreton In Marsh is seeking an Apprenticeship Team Coordinator to provide reliable coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches to ensure onboarding, records and communications are completed accurately and on time.

The role involves handling enrolments, maintaining learner records, supporting progress reviews and coordinating employer meetings.

Qualifications

• Experience of providing high-quality coordination or administration in a busy, customer-focused environment.
• Experience of maintaining accurate records, trackers and documentation across multiple workstreams.
• Confident user of Microsoft 365, including Outlook, Copilot, Teams, Word and Excel, with the ability to learn new systems quickly.

Responsibilities

• Coordinate enrolment and onboarding activity from initial referral through to an agreed start.
• Issue welcome information and joining instructions, gather required documentation and monitor outstanding actions.
• Create and maintain accurate learner records and ensure information is available to relevant colleagues.
• Coordinate initial appointments and handovers between learners, employers and Delivery Coaches.
• Support progress reviews, learner meetings and other key activity, working with Delivery Coaches and employers.
• Coordinate employer meetings, invitations, papers, notes and follow-up actions.
• Gather information and maintain complete, accessible employer documentation.
• Track agreed employer actions and support timely resolution or escalation.
• Maintain organised, accurate and auditable records in line with agreed processes and data protection requirements.
• Collate evidence and documentation for internal reviews, audits and external assurance activity.
• Support reporting, action tracking and deadline monitoring across the provision.
• Complete routine data checks, identify gaps or inconsistencies and refer them for correction.
• Provide meeting, diary, inbox, action-log and document administration for the Apprenticeship Team.
• Support resource planning, team communications and coordination of shared activity.

Skills

Coordination

Administration

Microsoft 365

Communication

Tools

Outlook

Teams

Copilot

Word

Excel

Job description

Capita Fire Service College in Moreton In Marsh is seeking an Apprenticeship Team Coordinator to provide reliable coordination and administrative support across the apprentice journey. You will connect learners, employers and Delivery Coaches to ensure onboarding, records and communications are completed accurately and on time.

The role involves handling enrolments, maintaining learner records, supporting progress reviews and coordinating employer meetings.