Hybrid Administrative Assistant — Customer & Data

YTL UK; Bath; Híbrido; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension contribution up to 20%

Career progression

25 days' holiday (28 with service)

Holiday purchase/sell options

Healthcare package

Life assurance

Salary sacrifice electric car

Retail discounts

Volunteering day

Descripción de la vacante

YTL UK is seeking an Administration Assistant to join the Developer Services team on a 12-month fixed-term contract. The role offers a hybrid of office and home working, with initial six-month in-office training, then three days in the office and two days at home.

You will handle customer enquiries, data entry, and record-keeping, supporting processing of applications and payments while coordinating permits and CCTV/visitor scheduling.

Formación

• Excellent customer service and ability to handle queries.
• Highly organised and able to prioritise workload.
• IT literate with MS Office tools.
• Experience with data entry and document uploads to databases.
• Flexible for hybrid working arrangement.

Responsabilidades

• Deliver excellent customer service by phone, letter and email.
• Acknowledge new applications and correspondence and maintain records.
• Maintain accurate records in in-house systems.
• Process new applications and record payments.
• Produce confined spaces permits for contractors and schedule CCTV/visitor appointments.

Conocimientos

Customer service

Data entry

Organised

Communication

Self-motivation

Educación

GCSE English & Maths

Herramientas

Microsoft Office

Excel

Descripción del empleo

YTL UK is seeking an Administration Assistant to join the Developer Services team on a 12-month fixed-term contract. The role offers a hybrid of office and home working, with initial six-month in-office training, then three days in the office and two days at home.

You will handle customer enquiries, data entry, and record-keeping, supporting processing of applications and payments while coordinating permits and CCTV/visitor scheduling.