Client Services Assistant - Hybrid Office + Sat WFH

Get Staffed; Byfleet; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension

Free parking

On-site parking

Job summary

Get Staffed in Byfleet is hiring a Customer Services Assistant to support clients and internal teams with clerical tasks and data entry. The role focuses on accurate record-keeping, timely responses to inquiries, and professional communication across phone and email channels.

The position is full-time and permanent, offering training and opportunities to develop organisational skills in a fast-paced environment. A positive approach and proactive problem-solving are valued.

Qualifications

• Experience in clerical tasks with accuracy and attention to detail.
• Strong data entry skills with the ability to manage large volumes of information.
• Excellent phone etiquette and interpersonal skills for client communication.
• Proactive approach to problem-solving and delivering high-quality service.

Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Maintain accurate client records and databases through diligent data entry.
• Assist with administrative tasks including managing correspondence and preparing documents.
• Ensure effective communication with clients via phone and email and demonstrate excellent phone etiquette.
• Collaborate with team members to enhance service delivery and improve client experiences.

Skills

Clerical skills

Data entry

Computer literacy

Phone etiquette

Organization

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Get Staffed in Byfleet is hiring a Customer Services Assistant to support clients and internal teams with clerical tasks and data entry. The role focuses on accurate record-keeping, timely responses to inquiries, and professional communication across phone and email channels.

The position is full-time and permanent, offering training and opportunities to develop organisational skills in a fast-paced environment. A positive approach and proactive problem-solving are valued.