Hybrid Admin & Data Coordinator (CRM & Reports)

Citizens Advice Ltd; Matlock; Hybrid; GBP 22.000 - 29.000; Vollzeit

Zusammenfassung

Citizens Advice Ltd in Matlock is seeking an highly organized Administrator to provide essential administrative support across the organisation, with a focus on data reporting and client contact.

The role requires strong IT skills, advanced Excel, attention to detail and the ability to manage multiple tasks in a fast-paced environment, with a hybrid working pattern (1 day in the office per week).

Qualifikationen

• Excellent written and verbal communication skills are essential.
• Strong IT skills, including advanced Microsoft Excel.
• Experience producing reports and management information.
• Excellent attention to detail and organisational skills.
• Experience of the charity or voluntary sector is preferred.

Aufgaben

• Produce reports and management information from the CRM system.
• Maintain accurate records and prepare data to meet funder requirements.
• Direct contact with clients and follow-up survey calls to gather feedback.
• Provide administrative support across services and manage documentation and records.
• Coordinate information and processes, maintain statistics and support managers and HR staff.

Kenntnisse

Excellent written and verbal comms

Advanced Microsoft Excel

Experience producing reports

Attention to detail

Charity sector experience

Jobbeschreibung

Citizens Advice Ltd in Matlock is seeking an highly organized Administrator to provide essential administrative support across the organisation, with a focus on data reporting and client contact.

The role requires strong IT skills, advanced Excel, attention to detail and the ability to manage multiple tasks in a fast-paced environment, with a hybrid working pattern (1 day in the office per week).