CRM-Savvy Office Administrator

Confidential; Devon and Torbay; On-site; GBP 23,000 - 26,000; Full time

Job summary

Confidential in the United Kingdom is seeking an organised administrator to join a modern, busy team handling customer calls about vehicle defects. You will be the first point of contact, take details and route inquiries via our CRM, and support front desk duties.

This role suits someone who is IT-literate, numerate, with strong attention to detail and the ability to work independently or as part of a team. Experience with Excel is an asset, and accuracy is essential.

Qualifications

• Strong IT skills with ability to use CRM and Excel.
• Excellent attention to detail and accuracy.
• Ability to work independently and in a team.

Responsibilities

• Answer incoming calls from customers reporting vehicle defects.
• Transfer queries to the relevant department via CRM.
• Extract data from Excel spreadsheets.
• Take messages and collect information on queries.
• Front desk and general administration duties.

Skills

IT proficiency

Attention to detail

Teamwork

Communication skills

Numeracy

Literacy

Education

GCSEs or equivalent

Tools

Excel

Job description

Confidential in the United Kingdom is seeking an organised administrator to join a modern, busy team handling customer calls about vehicle defects. You will be the first point of contact, take details and route inquiries via our CRM, and support front desk duties.

This role suits someone who is IT-literate, numerate, with strong attention to detail and the ability to work independently or as part of a team. Experience with Excel is an asset, and accuracy is essential.