Hybrid Account Manager - Growth & Relationships

Actual Hire; Cardiff; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

25 Days Annual Leave

Additional Holiday Purchase

Hybrid Working

Performance-Related Bonus

Life Assurance

Vitality Private Healthcare

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers and Access to Wellbe

Job summary

Astutis, part of Wilmington plc, is seeking an Account Manager to manage a portfolio of customers and drive growth in a hybrid Cardiff-based role. You will build relationships, identify cross-sell and up-sell opportunities, and deliver targeted sales revenue from assigned accounts while collaborating with marketing, delivery teams and other sales colleagues.

The position offers a competitive salary of £34,000–£40,000 DOE plus £8,000 commission, 25 days leave plus benefits, and a supportive

Qualifications

• Confident in leading customer meetings, presentations and commercial discussions.
• Experience managing a structured sales pipeline and forecasting.
• Strong CRM and record-keeping capabilities; ensure data accuracy.

Responsibilities

• Deliver targeted annual sales revenue from an assigned account portfolio.
• Develop and strengthen relationships with existing customers and key stakeholders.
• Identify and pursue cross-sell and up-sell opportunities across buyers, regions and divisions.
• Follow up on incoming enquiries and referrals from assigned accounts.
• Conduct customer meetings, presentations and commercial discussions.
• Produce compelling sales proposals and accurate quotations in line with gross margin targets.
• Maintain accurate customer records, pipeline activity and forecasting in the CRM.
• Collaborate with delivery teams to ensure contract fulfilment.
• Develop understanding of products, services and market sectors to provide trusted advice.

Skills

Customer meetings

Presentations

Commercial discussions

Sales pipeline

CRM management

Relationship building

Team collaboration

KPIs & targets

Organisational skills

Proactive selling

Job description

Astutis, part of Wilmington plc, is seeking an Account Manager to manage a portfolio of customers and drive growth in a hybrid Cardiff-based role. You will build relationships, identify cross-sell and up-sell opportunities, and deliver targeted sales revenue from assigned accounts while collaborating with marketing, delivery teams and other sales colleagues.

The position offers a competitive salary of £34,000–£40,000 DOE plus £8,000 commission, 25 days leave plus benefits, and a supportive