Hybrid Account Development Manager – Luton

Raab-Karcher Baustoffhandel; Luton; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company car or car allowance

Pension

Life Assurance

WorkPerks discounts

Aviva Digicare+

Car Salary Sacrifice

Cycle2Work

Benenden Healthcare

Employee Discount

Refer a Friend

Wellbeing Centre

Job summary

STARK Building Materials UK is recruiting a Customer Development Manager for Luton and surrounding areas. In this hybrid role, you will act as the external sales lead for your account portfolio, managing estimates, orders, and projects while building trusted relationships with customers and branch teams.

You’ll regularly visit sites, prioritise orders with branches, onboard new accounts, and identify opportunities to grow profitability through proactive service and tailored solutions across the

Qualifications

• Experience in sales, account management or customer support.
• Commercial and pricing awareness of margins, rebates, delivery charges and credit processes.
• Clear and professional communicator across phone, email and in person; build relationships with customers, branches and support teams.
• Project coordination, prioritisation and multitasking skills.
• Organisational skills with ability to manage your own diary.
• Full UK driving licence.
• Experience in builders’ merchant, supplier or construction-related role desirable.

Responsibilities

• Manage and grow your account portfolio.
• Develop trusted relationships with customers and improve profitability.
• Be proactive, responsive and visible, including regular site visits and customer check-ins.
• Work closely with branch to ensure orders are prioritised and aligned to site schedules and delivery requirements.
• Support onboarding of new accounts and ensure continued spend.
• Acquire understanding of customer needs and expand relationships by proposing tailored solutions.

Skills

Sales experience

Account management

Customer service

Commercial awareness

CRM

Tools

CRM

Job description

STARK Building Materials UK is recruiting a Customer Development Manager for Luton and surrounding areas. In this hybrid role, you will act as the external sales lead for your account portfolio, managing estimates, orders, and projects while building trusted relationships with customers and branch teams.

You’ll regularly visit sites, prioritise orders with branches, onboard new accounts, and identify opportunities to grow profitability through proactive service and tailored solutions across the