Hybrid 6-Month Developer Services Support Advisor

Pertemps Newcastle; North East; Hybrid; GBP 20.000 - 28.000; Vollzeit

Zusammenfassung

Pertemps Newcastle is hiring a Developer Services Support Advisor/Administrator in the Durham area. This is a full-time temporary role for six months, mainly Monday to Friday, 9am to 5pm, with a hybrid pattern: three days from home and two days in the Pity Me office.

You will coordinate with developers and internal teams, support water connections and diversions, manage records, and ensure service delivery meets SLAs. Occasional travel to Chelmsford is required.

Qualifikationen

• Previous experience delivering excellent customer service.
• Valid UK driving licence.
• Experience managing workloads, queues and SLAs.
• Proficiency in Microsoft Office (Word, Excel, Office 365).
• Strong organisational skills and attention to detail.

Aufgaben

• Coordinate with developers, consultants and contractors.
• Maintain accurate records and update systems.
• Raise work orders and schedule site activities.
• Manage payments related to connections and inspections.
• Provide clear updates and respond to enquiries.

Kenntnisse

Customer service

Organisation

Communication

Tools

Microsoft Office

Jobbeschreibung

Pertemps Newcastle is hiring a Developer Services Support Advisor/Administrator in the Durham area. This is a full-time temporary role for six months, mainly Monday to Friday, 9am to 5pm, with a hybrid pattern: three days from home and two days in the Pity Me office.

You will coordinate with developers and internal teams, support water connections and diversions, manage records, and ensure service delivery meets SLAs. Occasional travel to Chelmsford is required.