HVAC Telesales & Quotation Specialist

Andrews Sykes Group PLC; Greater London; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

25 days annual leave

Employee Assistance Programme

Employee referral programme

Job summary

Andrews Sykes Group PLC, the UK's leading specialist hire company, is seeking a driven Telesales professional to join our sales team in the West Midlands. You will proactively generate sales leads from existing and dormant accounts, manage quotations, and help convert opportunities over the phone.

The role demands a confident communicator, good numeracy to protect profitability, and a strong commitment to outstanding customer service.

Qualifications

• Minimum of 2 years’ telesales experience.
• Experience in hire industry and contact centre roles.
• Experience dealing with customers over the phone.
• Self-motivated team player.
• Delivers high level of customer service.
• Good MS Office knowledge (Word/Excel/Outlook).
• Excellent telephone manner.
• Works calmly under pressure.
• Strong problem-solving skills.

Responsibilities

• Proactively generate sales leads from existing and dormant accounts.
• Make targeted outbound calls to create qualified leads for the External Sales Team.
• Raise and send quotations to clients and follow up to convert to orders.
• Contact off-hirers and secure forward work.
• Process sales administration and invoicing accurately and timely.
• Ensure quotations cover all costs to meet profitability objectives.
• Maintain correct authorization records with customers for all supplies.

Skills

Telesales

Hire industry

Customer service

MS Office

Telephone manners

Self-motivated

Tools

MS Word

Excel

Outlook

Job description

Andrews Sykes Group PLC, the UK's leading specialist hire company, is seeking a driven Telesales professional to join our sales team in the West Midlands. You will proactively generate sales leads from existing and dormant accounts, manage quotations, and help convert opportunities over the phone.

The role demands a confident communicator, good numeracy to protect profitability, and a strong commitment to outstanding customer service.