Internal Sales agent – Charlton

Andrews Sykes Group PLC; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

33 days annual leave

Employee Assistance Programme

Referral scheme

Training opportunities

Career progression

Job summary

Andrews Sykes Group PLC is looking for an Internal Sales Agent at our Charlton depot to drive sales opportunities, nurture client relationships and deliver outstanding service.

You’ll manage quotations, follow up enquiries, and handle incoming calls and emails, coordinating activities with colleagues. This varied role blends sales, customer service and admin in a busy, rewarding environment for a proactive communicator with solid IT skills.

Qualifications

• Experience working within the hire industry.
• Excellent communication and interpersonal skills.
• Confident and professional telephone manner.
• Good IT and administrative skills.
• Ability to work independently and as part of a team.

Responsibilities

• Raising and processing quotations for customers
• Following up quotations and converting enquiries into orders
• Answering incoming customer calls and emails
• Conducting proactive sales and campaign calls
• Coordinating internal and external sales activities
• Building and maintaining strong customer relationships
• Managing off-hire enquiries and customer communications
• Providing general sales administration support
• Supporting local marketing and business development activities
• Delivering excellent customer service at all times

Skills

Experience in hire industry

Excellent communication

Telephone manner

IT & admin skills

Team player

Job description

Drive Sales, Build Relationships and Grow Your Career with an Industry Leader

Are you a confident communicator with previous sales experience and a background in the hire industry? Do you thrive in a fast-paced environment where no two days are the same?

If you’re a quick learner with excellent interpersonal skills and a passion for delivering outstanding customer service, Andrews Sykes could have the perfect opportunity for you.

We are looking for an enthusiastic and motivated Internal Sales Agent to join our successful team at our Charlton depot and play a key role in supporting our continued growth.

About the Role

As an Internal Sales Agent, you will be at the heart of our sales operation, working closely with customers and colleagues to maximise sales opportunities, build strong relationships, and deliver exceptional service.

This is a varied role that combines sales, customer service, and administration, making it ideal for someone who enjoys a busy and rewarding working environment.

Key Responsibilities

• Raising and processing quotations for customers
• Following up quotations and converting enquiries into orders
• Answering incoming customer calls and emails
• Conducting proactive sales and campaign calls
• Coordinating internal and external sales activities
• Building and maintaining strong customer relationships
• Managing off-hire enquiries and customer communications
• Providing general sales administration support
• Supporting local marketing and business development activities
• Delivering excellent customer service at all times

What We’re Looking For

• Experience working within the hire industry
• Excellent communication and interpersonal skills
• Confident and professional telephone manner
• Good IT and administrative skills
• Ability to work independently and as part of a team
• Highly organised with excellent attention to detail
• A positive, proactive attitude and willingness to learn

What You’ll Receive in Return

• Competitive salary
• Contributory pension scheme
• 33 days annual leave, including bank holidays
• Employee Assistance Programme
• Employee referral scheme
• Ongoing training and development opportunities
• A supportive and friendly team environment
• Genuine opportunities for career progression

For over 160 years, Andrews Sykes has been a trusted name in pumping, heating, cooling, ventilation, and dehumidification solutions. Our reputation has been built on delivering exceptional service, innovative solutions, and putting our customers first.

Our continued success is driven by the talented people who work for us. When you join Andrews Sykes, you’re joining an established market leader with a proud heritage, a strong future, and a genuine commitment to developing its employees.

We believe in recognising hard work, supporting career development, and creating opportunities for our people to grow and succeed. If you’re looking to join a stable, respected company where you can make a real impact, Andrews Sykes could be the perfect fit for you.

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Unit 601, Axcess 10 Business Park
Bentley Road South,
Wednesbury, England,
WS10 8LQ

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