Internal Pump Sales Agent – Charlton / Manchester

Andrews Sykes Group PLC; Manchester; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Contributory pension

Life assurance

25 days annual leave including bank/h

Employee Assistance Programme

Employee referral programme

Job summary

Andrews Sykes Group PLC in Manchester is seeking a proactive Telesales professional to generate leads and secure orders, coordinate with internal and external sales teams, and manage quotations for hire and sales. You will handle invoicing and sales administration for Thames Water and participate in meetings and training to support the business.

The role requires experience in the hire industry, strong telephone service, and the ability to work calmly under pressure.

Qualifications

• Experience in Hire industry and similar contact centre type role.
• Experience in dealing with variety of customers over the phone.
• Self- motivated team player.
• Able to deliver a high level of customer service/satisfaction.
• Good MS Office knowledge, i.e. MS Word, Excel, Outlook.
• Excellent telephone manner.
• Able to work calmly under pressure.
• Resolve problems efficiently.

Responsibilities

• Telesales: Generating leads and directly securing orders.
• Sales Coordination: Managing activities and schedules between internal and external sales teams.
• Quotation Management: Following up on and converting hire and sales quotations, as well as contacting “off-hirers” .
• Invoicing and Administration: Handling sales administration and invoicing specifically for Thames Water .
• General Responsibilities: Participating in meetings, training, and other duties required to support the business .

Skills

Hire industry experience

Phone-based customer service

MS Office proficiency

Excellent telephone manner

Work under pressure

Problem solving

Job description

Your new role

• Telesales: Generating leads and directly securing orders .
• Sales Coordination: Managing activities and schedules between internal and external sales teams .
• Quotation Management: Following up on and converting hire and sales quotations, as well as contacting “off-hirers” .
• Invoicing and Administration: Handling sales administration and invoicing specifically for Thames Water .
• General Responsibilities: Participating in meetings, training, and other duties required to support the business .

What you’ll need to succeed

• Experience in Hire industry and similar contact centre type role
• Experience in dealing with variety of customers over the phone
• Self- motivated team player
• Able to deliver a high level of customer service/satisfaction
• Good MS Office knowledge, i.e. MS Word, Excel, Outlook
• Excellent telephone manner
• Able to work calmly under pressure
• Resolve problems efficiently.

What you’ll get in return

• Competitive base salary with a contributory pension scheme
• Life assurance
• 25 days of annual leave including bank holidays
• Personal development plan that incorporates appropriate training to help advance your career
• Employee Assistance Programme.
• Employee referral programme

Without hiring the best talent, we would not be the leading hire specialists.

We are a nationwide specialist hire company with a demonstrable track record for delivering HVAC and pumping solutions to an expansive customer base spanning virtually every industry.

With more than 500 members of staff across the UK and overseas, we pride ourselves on developing individuals and having a high level of employee retention to help drive our business forward.

We have an excellent track record of recruiting and nurturing people across all factions of our business, with countless examples of apprentices progressing to prominent roles.

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Unit 601, Axcess 10 Business Park
Bentley Road South,
Wednesbury, England,
WS10 8LQ