HVAC Operations Manager - Employee-Owned, Profit Sharing

Bennett and Game Recruitment LTD; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A well-known HVAC contractor is seeking a Client Service Manager to oversee service and maintenance contracts, ensuring high client satisfaction. Responsible for a P&L of approximately £1.3M, you will manage a team, maintain client relationships, and drive service quality. The ideal candidate will have a strong HVAC background and proven experience in service management, along with excellent leadership and client service skills. A competitive salary of £55,000-£65,000, car allowance, and profit sharing are part of the offer.

Benefits

Car allowance – £500pm

Annual bonus based on net profit

Employee-owned trust profit sharing scheme

Pension

Qualifications

• Proven experience in service management or operations management.
• Strong HVAC technical background.
• Experience leading teams of engineers.

Responsibilities

• Manage service and maintenance contracts efficiently.
• Oversee a team of mobile engineers to ensure service quality.
• Maintain and grow client relationships for contract extensions.

Skills

Service management

Client relationships

HVAC technical knowledge

P&L control

Customer service skills

Job description

A well-known HVAC contractor is seeking a Client Service Manager to oversee service and maintenance contracts, ensuring high client satisfaction. Responsible for a P&L of approximately £1.3M, you will manage a team, maintain client relationships, and drive service quality. The ideal candidate will have a strong HVAC background and proven experience in service management, along with excellent leadership and client service skills. A competitive salary of £55,000-£65,000, car allowance, and profit sharing are part of the offer.