Humanoid Robotics Field Ops Engineer

Engineered Arts; Falmouth; On-site; GBP 35,000 - 52,000; Full time

Job summary

Engineered Arts is seeking a robotics support engineer to be the primary contact for customers, handle installation and on-site setup, and support remote diagnostics. The role involves a mix of office and travel across venues, with responsibility for ensuring robots operate safely and reliably.

The successful candidate will have hands-on electronics knowledge, mechanical assembly experience, and a valid UK driving licence, with a willingness to travel to global destinations as needed.

Qualifications

• Experience in customer facing roles.
• Solid electronics basics and ability to diagnose issues with common tools.
• Mechanical assembly experience and hands-on troubleshooting.
• Full UK driving licence and ability to travel internationally.

Responsibilities

• Be first point of contact for customers via helpdesk and on-site visits.
• Coordinate with production and service teams to diagnose and fix issues remotely or on-site.
• Travel to customer premises or event locations for installation and setup of robots.
• Train customer stakeholders on safe usage and maintenance of the robots.

Skills

Customer facing

Digital communication

Electronics basics

Mechanical assembly

Full UK driving licence

Willing to travel

Excellent communication

Tools

Multimeter

Oscilloscopes

Job description

Engineered Arts is seeking a robotics support engineer to be the primary contact for customers, handle installation and on-site setup, and support remote diagnostics. The role involves a mix of office and travel across venues, with responsibility for ensuring robots operate safely and reliably.

The successful candidate will have hands-on electronics knowledge, mechanical assembly experience, and a valid UK driving licence, with a willingness to travel to global destinations as needed.