Robotics Field Operations Engineer

Opportunities with AppDirect's Advisor Partners (Recruitment as a Service); Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Engineered Arts is seeking a hands-on Robot Operations Engineer in London. You will diagnose faults, set up and operate humanoid robots at customer sites, and support trade shows globally. This role requires frequent travel, strong technical communication, and a passion for delivering seamless robot experiences.

You will coordinate with multiple teams, perform on-site maintenance, and ensure ongoing reliability of the Ameca and Mesmer platforms across client venues.

Qualifications

• Experience in a customer-facing technical role.
• Hands-on electronics knowledge and ability to diagnose issues.
• Practical mechanical assembly experience.
• Full UK driving licence and ability to travel internationally.
• Excellent written and verbal communication.
• Comfort with ambiguity and field-based work.

Responsibilities

• Liaise with customers on venue requirements and on-site setup, ensuring power, network, and space readiness.
• Execute pre-shipment checks, pack robots for transit, and perform return checks on arrival back to base.
• Travel to customer premises or rental venues to set up, operate, and de-install robots.
• Train customer stakeholders on safe robot usage and ongoing maintenance at their site or EA office.
• Provide on-site support during rental engagements and manage safe pack-down for return shipping.
• Serve as the first point of contact on EA's helpdesk and coordinate remote diagnostics.
• Coordinate with internal teams for fixes and arrange spare parts as needed.
• Represent Engineered Arts at trade shows and events, ensuring wow experiences.

Skills

Customer-facing technical

Electronics fundamentals

Mechanical assembly

Driving licence (UK)

Travel ability

Excellent communication

Job description

Engineered Arts is seeking a hands-on Robot Operations Engineer in London. You will diagnose faults, set up and operate humanoid robots at customer sites, and support trade shows globally. This role requires frequent travel, strong technical communication, and a passion for delivering seamless robot experiences.

You will coordinate with multiple teams, perform on-site maintenance, and ensure ongoing reliability of the Ameca and Mesmer platforms across client venues.