Human Resources (People) Advisor

QA Ltd; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading education provider in London seeks a passionate Human Resource Advisor to support the People Team. In this hybrid role, you'll manage employee relations, drive HR process improvements, and champion organizational values. Ideal candidates will have a CIPD Level 5 qualification and experience in HR environments. This role offers the chance to make impactful changes to the employee experience and contribute to a diverse workplace culture.

Benefits

Professional development opportunities

Collaborative working environment

Diverse workplace culture

Qualifications

• Proven experience in managing complex employee relations and absence cases.
• Strong working knowledge of employment law and HR best practices.
• Experience in fast-paced HR environments.

Responsibilities

• Partner with managers to provide expert advice on employee relations.
• Lead and support on employee relations cases including grievances.
• Drive continuous improvement in HR processes.
• Support organisational change and TUPE activities.

Skills

Employee relations management

Excellent communication

HR policy development

Performance management

Stakeholder management

Education

CIPD Level 5 or equivalent

Job description

About The Role

Join Us as a Human Resource (People) Advisor

Location: London

Working Style: Hybrid (with some travel)

Organisation: QA Higher Education, Full-time & Permanent Opportunity

Are you passionate about people and ready to make a real impact in higher education? At QA Higher Education, we’re on a mission to deliver a first-class experience for our students—and that starts with our people. We’re looking for a People Advisor to join our dynamic People Team and help shape a positive, inclusive, and high-performing workplace culture.

What You’ll Be Doing

• Partner with managers to provide expert advice on employee relations, performance, and policy interpretation.
• Lead and support on employee relations cases including grievances, disciplinaries, absence, and capability.
• Drive continuous improvement by contributing to People Team projects and HR process enhancements.
• Support organisational change, including TUPE activities and change management initiatives.
• Champion our values, helping to embed the QA Spirit across the business.
• Deliver HR-focused training to build managerial capability and employee engagement.

What You’ll Bring

• Ideally hold CIPD Level 5 or equivalent HR qualification/experience.
• Proven experience in managing complex employee relations and absence cases.
• Strong working knowledge of employment law and HR best practices.
• Excellent communication and stakeholder management skills.
• A proactive, solutions-focused mindset with attention to detail.
• Experience in fast-paced HR environments and policy development.

Why Join QA Higher Education

• Be part of a collaborative and forward-thinking team that values continuous learning.
• Make a real difference in shaping the employee experience across our organisation.
• Enjoy professional development opportunities and support for your growth.
• Work in a diverse and inclusive environment where your voice matters.

About QA Higher Education

QAHE partners with leading UK universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber Security, and more. We’re committed to widening access to higher education and creating a safe, inclusive learning environment for all.

Equal Opportunities

QA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Please note: The successful candidate will be required to complete a basic DBS check.

Ready to Empower Our People

Apply now and help us build a workplace where everyone can thrive.