Human Resources Manager

neonglobal.com; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in experiential entertainment is seeking a Senior HR Manager based in London. This role involves overseeing HR functions for events across Europe, managing recruitment, employee relations, and compliance while ensuring alignment with business objectives. Ideal candidates will have extensive HR experience, strong leadership skills, and a background in the events or hospitality industry.

Qualifications

• 8-10 years of experience in HR management, preferably in events or hospitality.
• Strong knowledge of UK labour laws and HR best practices.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead the recruitment process from job posting to onboarding.
• Oversee employee relations and performance management.
• Manage day-to-day administrative operations and logistics for events.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Education

Bachelor’s Degree or higher

CIPD qualification or equivalent

Tools

HR software

Microsoft Office Suite

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.

The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specializes in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit www.neonglobal.com.

Role Description

Based in London, the Senior HR Manager will support all of NEON's events and shows in Europe, overseeing the full range of HR functions while reporting operationally to Senior Management at the Group Level and Country head at local level. This role includes managing recruitment, employee relations, performance management, and compliance, ensuring alignment with both business objectives and venue-specific needs. The manager will also coordinate administrative operations, including office management and vendor relations, to ensure seamless event execution. Strong leadership, strategic planning, and the ability to manage dynamic, event-driven environments are essential for success in this role. This role also functionally reports into Group HR in Singapore.

Role Responsibilities

HR Management:

• Lead the recruitment process from job posting to onboarding to attract top talent.
• Oversee employee relations, performance management, and disciplinary actions.
• Ensure compliance with labour laws, regulations, and company policies.
• Implement HR strategies that align with the organization’s objectives.
• Foster a positive and inclusive workplace culture.

Administrative Operations:

• Manage day-to-day administrative operations, including office management, vendor relations, and facilities management.
• Support the planning and execution of NEON's events and shows across Europe.
• Coordinate with local Country Head to ensure seamless event delivery.
• Handle logistics for meetings, site visits, and other venue-related activities.

Reporting and Communication:

• Provide regular reports on HR metrics, employee performance, and administrative activities.
• Maintain effective communication with all stakeholders, including internal teams and external partners.
• Collaborate with local Country Head on operational needs and event requirements.

Strategic Planning:

• Identify and implement process improvements to enhance operational efficiency.
• Support the development and execution of long-term HR and administrative strategies.

Required Education and Experience:

• Bachelor’s Degree or higher + equivalent work experience
• 8-10 years of experience in HR management, preferably within the events or hospitality industry.
• Experience working in large-scale venues or with complex event operations.
• CIPD qualification or equivalent.
• Strong knowledge of UK labour laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and work in a fast-paced, dynamic environment.
• Strong problem-solving skills and attention to detail.
• Proficiency in HR software and Microsoft Office Suite.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Administrative

• Industries

  Events Services

Referrals increase your chances of interviewing at NEON by 2x

Sign in to set job alerts for “Human Resources Manager” roles.

Human Resources Director – Employee Relations (Global RDFT Lead)

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 day ago

Manager, HR Compliance & Employee Relations

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Human Resources Business Partner - Commercial & Alliances

London, England, United Kingdom 3 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Basildon, England, United Kingdom 1 week ago

Employee Relations Manager, Employee Experience & Relations UK&IE

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

Senior Manager of Human Resources - Europe

London, England, United Kingdom 1 week ago

HR Manager, International Corporate Functions

London, England, United Kingdom 4 days ago

Stansted Mountfitchet, England, United Kingdom 1 month ago

Richmond Upon Thames, England, United Kingdom 5 days ago

Uxbridge, England, United Kingdom 3 days ago

Stansted, England, United Kingdom 1 month ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 weeks ago

Hammersmith, England, United Kingdom £80,000.00-£90,000.00 4 days ago

London, England, United Kingdom 1 week ago

Watford, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

People Operations & Transformation Lead - Hedge Fund – £150-200k TC + Sign on bonus - WFH flex

Human Resources Business Partner - 3 Month FTC

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.