Human Resources Business Partner

Light & Wonder; Chiswick; On-site; GBP 70,000 - 110,000; Full time

Job summary

Light & Wonder, a leader in iGaming content and software, seeks a People Capability Business Partner to translate people strategy into day-to-day execution across the full employee lifecycle. You will support leaders, balance operational excellence with a human-centered partnership, and drive engagement, performance, and retention.

Reporting to the Director of People Capability – iGaming, you will collaborate with Centers of Excellence to deliver consistent HR programs and enable leaders across

Qualifications

• Proven experience as HR Business Partner in a global or matrixed organization.
• Experience supporting multiple levels of management across functions.
• Strong understanding of performance management, ER, and talent processes.

Responsibilities

• Serve as the primary People Capability partner for assigned iGaming functions, supporting leaders from IC through Senior Manager level.
• Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.
• Provide hands-on People Capability support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, ER, and offboarding.
• Advise managers on employee relations matters, coaching leaders through difficult conversations with fairness and empathy.
• Support core People Capability processes: performance reviews, compensation, and engagement surveys.
• Translate data, insights, and employee feedback into actionable recommendations for leaders.

Skills

Business partnership

Data literacy

Communication

Discretion & empathy

Change agility

Judgment & integrity

Job description

iGaming:

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

iGaming:

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

Job Summary

The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and employees across iGaming. This role plays a critical part in enabling business performance by delivering high impact people solutions across the full employee lifecycle. Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into day-to-day execution, supports organizational and talent initiatives, and ensures a consistent, engaging employee experience. This role requires strong business acumen, sound judgment, and the ability to balance operational excellence with thoughtful, human-centered partnership. This role is critical to ensuring iGaming leaders and employees receive consistent, high-quality People Capability partnership that drives engagement, performance, and retention.

Key Responsibilities

People Capability Partnership:

• Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from Individual Contributor through Senior Manager level.

• Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.

• Provide hands-on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding.

• Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy.

• Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys.

• Ensure leaders are well prepared, informed, and supported throughout all PC cycles.

Data, Insights & Continuous Improvement:

• Translate data, insights, and employee feedback into actionable recommendations for leaders.

• Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks, opportunities, and improvement areas.

• Identify opportunities to improve processes, tools, and employee experience within supported populations.

Collaboration with People Capability Centers of Excellence:

• Act as a connector between iGaming teams and HR Centers of Excellence, including Talent Acquisition, Total Rewards, and Learning & Development.

• Partner with COEs to deliver solutions that meet business needs while maintaining consistency with enterprise frameworks and policies.

• Ensure timely, accurate execution of HR programs and escalation of risks or issues as appropriate.

Culture, Change & Employee Experience:

• Support leaders and teams through periods of change by providing clear guidance, communication support, and people centered approaches.

• Contribute to culture, engagement, and DEI initiatives through execution and leader enablement.

• Serve as a visible, approachable PC presence for employees, reinforcing trust and psychological safety.

Qualifications

Skills & Capabilities:

• Strong business partnership skills with the ability to influence
• Sound judgment when handling sensitive employee and organizational matters
• Comfort working with ambiguity, change, and evolving business needs
• Data literate with the ability to translate insights into action independently and through AI
• Clear, confident communicator with strong coaching capability
• High level of discretion, integrity, and empathy

Experience & Qualifications:

• Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden
• Experience supporting managers and employees across multiple levels
• Exposure to global or matrixed organizations preferred
• Strong understanding of performance management, employee relations, and talent processes