Human Resources Business Partner

Light-; Chiswick; On-site; GBP 60,000 - 90,000; Full time

Job summary

Light & Wonder, Inc. is seeking a People Capability Business Partner (PCBP) – iGaming to act as a trusted partner to leaders and employees across the iGaming function.

You will translate people strategy into day-to-day execution, support organizational and talent initiatives, and drive engagement, performance, and retention. The role requires strong business acumen, sound judgment, and the ability to balance operational excellence with human-centered partnership.

Qualifications

• Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden.
• Experience supporting managers and employees across multiple levels.
• Exposure to global or matrixed organizations preferred.

Responsibilities

• Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from IC through Senior Manager level.
• Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.
• Provide hands-on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding.
• Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy.
• Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys.
• Ensure leaders are well prepared, informed, and supported throughout all PC cycles.

Skills

Business partnership

Strategic thinking

Judgement

Ambiguity tolerance

Data literacy

Clear communication

Discretion & empathy

Job description

Position Summary

Job Summary The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and employees across iGaming. This role plays a critical part in enabling business performance by delivering high impact people solutions across the full employee lifecycle. Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into day-to-day execution, supports organizational and talent initiatives, and ensures a consistent, engaging employee experience. This role requires strong business acumen, sound judgment, and the ability to balance operational excellence with thoughtful, human-centered partnership. This role is critical to ensuring iGaming leaders and employees receive consistent, high-quality People Capability partnership that drives engagement, performance, and retention.

Key Responsibilities

• Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from Individual Contributor through Senior Manager level.
• Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.
• Provide hands‑on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding.
• Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy.
• Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys.
• Ensure leaders are well prepared, informed, and supported throughout all PC cycles.

Data, Insights & Continuous Improvement

• Translate data, insights, and employee feedback into actionable recommendations for leaders.
• Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks, opportunities, and improvement areas.
• Identify opportunities to improve processes, tools, and employee experience within supported populations.

Collaboration with People Capability Centers of Excellence

• Act as a connector between iGaming teams and HR Centers of Excellence, including Talent Acquisition, Total Rewards, and Learning & Development.
• Partner with COEs to deliver solutions that meet business needs while maintaining consistency with enterprise frameworks and policies.
• Ensure timely, accurate execution of HR programs and escalation of risks or issues as appropriate.

Culture, Change & Employee Experience

• Support leaders and teams through periods of change by providing clear guidance, communication support, and people centered approaches.
• Contribute to culture, engagement, and DEI initiatives through execution and leader enablement.
• Serve as a visible, approachable PC presence for employees, reinforcing trust and psychological safety.

Qualifications Skills & Capabilities

• Strong business partnership skills with the ability to influence
• Sound judgment when handling sensitive employee and organizational matters
• Comfort working with ambiguity, change, and evolving business needs
• Data literate with the ability to translate insights into action independently and through AI
• Clear, confident communicator with strong coaching capability
• High level of discretion, integrity, and empathy

Experience & Qualifications

• Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden
• Experience supporting managers and employees across multiple levels
• Exposure to global or matrixed organizations preferred
• Strong understanding of performance management, employee relations, and talent processes

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To review our applicant data use practices, please visit: https://explore.lnw.com/careers/data-privacy/