Human Resources Business Partner

Light & Wonder; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Light & Wonder, a leader in iGaming, is seeking a People Capability Business Partner (PCBP) for the iGaming function. This role partners with leaders to translate people strategy into day-to-day execution across the full employee lifecycle, reporting to the Director, People Capability – iGaming.

You will support workforce planning, onboarding, performance, engagement, and retention, coach managers on employee relations, and collaborate with COEs to deliver consistent HR programs, ensuring a

Qualifications

• Proven experience as a global HR Business Partner, supporting employees across multiple levels.
• Experience supporting managers and employees in a matrixed or global organization.
• Strong knowledge of performance management, employee relations, and talent processes.

Responsibilities

• Serve as primary People Capability partner for assigned iGaming functions across roles from IC to Senior Manager.
• Support workforce planning, role clarity, and team effectiveness.
• Provide hands-on PC support across the employee lifecycle: onboarding, development, performance, engagement, retention, and offboarding.
• Advise managers on employee relations with confidence, fairness and empathy.
• Support core People Capability processes including performance reviews and engagement surveys.
• Coordinate with COEs to deliver enterprise-aligned HR programs.

Skills

Business partnership

Influence

Judgement & discretion

Adaptability & change management

Data literacy & AI

Communication & coaching

Job description

IGaming

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw‑dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

Job Summary

The People Capability Business Partner (PCBP) – iGaming is a trusted partner to leaders and employees across iGaming. This role plays a critical part in enabling business performance by delivering high impact people solutions across the full employee lifecycle. Reporting to the Director, People Capability – iGaming, the PCBP translates people strategy into day‑to‑day execution, supports organizational and talent initiatives, and ensures a consistent, engaging employee experience. This role requires strong business acumen, sound judgment, and the ability to balance operational excellence with thoughtful, human‑centered partnership. This role is critical to ensuring iGaming leaders and employees receive consistent, high‑quality People Capability partnership that drives engagement, performance, and retention.

Key Responsibilities

• Serve as the primary People Capability (PC) partner for assigned iGaming functions, supporting leaders from Individual Contributor through Senior Manager level.
• Partner with leaders on workforce planning, role clarity, and team effectiveness within supported groups.
• Provide hands‑on PC support across the full employee lifecycle, including onboarding, development, performance, engagement, retention, employee relations, and offboarding.
• Act as a trusted advisor to managers on employee relations matters, coaching leaders to navigate difficult conversations with confidence, fairness, and empathy.
• Support the execution of core People Capability processes for supported teams, including performance reviews, compensation processes, and engagement surveys.
• Ensure leaders are well prepared, informed, and supported throughout all PC cycles.

Data, Insights & Continuous Improvement

• Translate data, insights, and employee feedback into actionable recommendations for leaders.
• Analyze people data and trends (e.g., engagement, attrition, performance) to identify risks, opportunities, and improvement areas.
• Identify opportunities to improve processes, tools, and employee experience within supported populations.

Collaboration With People Capability Centers Of Excellence

• Act as a connector between iGaming teams and HR Centers of Excellence, including Talent Acquisition, Total Rewards, and Learning & Development.
• Partner with COEs to deliver solutions that meet business needs while maintaining consistency with enterprise frameworks and policies.
• Ensure timely, accurate execution of HR programs and escalation of risks or issues as appropriate.

Culture, Change & Employee Experience

• Support leaders and teams through periods of change by providing clear guidance, communication support, and people centered approaches.
• Contribute to culture, engagement, and DEI initiatives through execution and leader enablement.
• Serve as a visible, approachable PC presence for employees, reinforcing trust and psychological safety.

Qualifications

Skills & Capabilities

• Strong business partnership skills with the ability to influence
• Sound judgment when handling sensitive employee and organizational matters
• Comfort working with ambiguity, change, and evolving business needs
• Data literate with the ability to translate insights into action independently and through AI
• Clear, confident communicator with strong coaching capability
• High level of discretion, integrity, and empathy

Experience & Qualifications

• Proven experience in a global HR Business Partner role – specifically supporting employees in Sweden
• Experience supporting managers and employees across multiple levels
• Exposure to global or matrixed organizations preferred
• Strong understanding of performance management, employee relations, and talent processes