Human Resources Administrator

Language Matters Recruitment Consultants Ltd; Uxbridge; Hybride; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

12-month contract

Hybrid working

Onsite 3 days a week

Résumé du poste

Language Matters Recruitment Consultants Ltd. is seeking an experienced HR Shared Services Specialist to support onboarding, HR data management, leave, exits, and benefits across a global organisation.

The role covers multiple EMEA markets, with onboarding and training provided. You will work closely with HR colleagues, Payroll and Legal, handling queries and complex cases within a modern Workday environment.

Qualifications

• 2–5 years of HR Shared Services or HR Operations experience.
• Experience with Workday and a case management platform, ideally ServiceNow.
• Experience supporting onboarding, HR data, employee benefits, absence or exit administration.
• Strong Excel skills, including pivot tables and lookup functions, with excellent attention to detail.

Responsabilités

• Act as a first point of contact for employees, managers and HR colleagues, resolving queries relating to onboarding, leave, benefits, employee data, and HR policies.
• Manage HR cases through ServiceNow, escalating complex enquiries to HR, Payroll, Employee Relations, Legal and specialist teams when required.
• Process accurate Workday transactions, including new hires, transfers, promotions, compensation changes, absence, reporting-line changes and terminations.
• Coordinate onboarding, right-to-work checks, visas, work permits, background screening, leave, benefits and exit administration.
• Audit employee data, investigate discrepancies and contribute to process improvements, Workday testing, SOPs, and HR knowledge materials.

Connaissances

Workday

ServiceNow

Excel pivots

Onboarding

HR data

Stakeholder management

Formation

HR qualification

Outils

Workday

ServiceNow

Description du poste

An excellent opportunity for an experienced HR Shared Services Specialist to broaden their knowledge across the full employee lifecycle within a large international organisation. Our client operates across multiple global markets and is known for its purposeful work, inclusive culture and commitment to professional development. Joining its EMEA HR Shared Services team, you will support employees and managers across onboarding, HR data, leave, exits, compensation and benefits.

This HR Shared Services Specialist position provides genuine variety and exposure to different EMEA countries, HR processes and internal stakeholder groups. Full onboarding and training will be provided.

Responsibilities

• Act as a first point of contact for employees, managers and HR colleagues, resolving queries relating to onboarding, leave, benefits, employee data, and HR policies.
• Manage HR cases through ServiceNow, escalating complex enquiries to HR, Payroll, Employee Relations, Legal and specialist teams when required.
• Process accurate Workday transactions, including new hires, transfers, promotions, compensation changes, absence, reporting-line changes and terminations.
• Coordinate onboarding, right-to-work checks, visas, work permits, background screening, leave, benefits and exit administration.
• Audit employee data, investigate discrepancies and contribute to process improvements, Workday testing, SOPs, and HR knowledge materials.

Profile

• Between two and five years of HR Shared Services or HR Operations experience.
• Practical experience with Workday and a case management platform, ideally ServiceNow.
• Experience supporting onboarding, HR data, employee benefits, absence or exit administration.
• Strong Excel skills, including pivot tables and lookup functions, with excellent attention to detail.
• A proactive, customer-focused approach and the confidence to manage complex tasks with limited supervision.
• Knowledge of EMEA employment practices and benefits would be valuable. An HR qualification, an additional EMEA language or experience using AI within HR operations would also be advantageous.

What’s on offer

• A 12-month contract within an international EMEA HR Shared Services function.
• Broad experience across multiple HR Shared Services areas rather than one specialist process.
• Full onboarding and training support.
• Regular collaboration with HR, Payroll, Global Mobility, Total Rewards and Employee Relations teams.
• Hybrid working, with three days per week required onsite.